Wait Times
Reporting provider delays has not only become a courtesy . . . it is now an expectation. Wait time reporting prevents frustration when delays in service are encountered. Improve customer satisfaction by implementing an easy wait time advertising system.
Available Anywhere and Anyway
Patients can engage by smartphone, tablet, or desktop computer. Reporting provider wait times saves front office staff from repetitive inquiries tying up phone lines and creating more frustration from office staff and patients alike.
Wait Time Dashboard
For offices with multiple providers, display wait times on rotating dashboards in waiting areas to decrease front office staff inquiries and phone line congestion.